Privacy Policy
How we use your information
This privacy notice tells you what to expect when Northumbria Healthcare NHS Foundation Trust collects personal information. It applies to information we collect about visitors to this website.
Visitors to our websites
While visiting this website there may be instances where we may collect personally identifiable information through our website i.e., IP address or cookies. We will make this clear when we collect personal information and will explain what we intend to do with it at the point that it is submitted.
Security
This site has security measures in place to protect the loss and alteration of information under our control and to ensure compliance with the Data Protection Act 2018.
People who visit this site and then contact us via social media
If you send us a private or direct message via social media, the message will be accessible by the Communications Team. It will not be shared with any other organisation unless there is a legal requirement to. Feedback received via social media may be used internally in reports, all personal identifiable information is however removed.
People who visit this site and then email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Links to other websites
This privacy notice does not cover any links within this website that direct individuals to external websites that are not part of the Northumbria Group. We encourage you to read the privacy statements on the external websites you visit.
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- Enabling a service to recognise your device so you don’t have to give the same information several times during one task
- Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
You can manage these small files yourself and learn more about them at Directgov.
| Cookie Name | Description |
| civicAllowCookies civicShowCookieIcon | Cookie Control: When you click “I’m happy with this…” on the Cookie Control user interface, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies. |
| __utma __utmb __utmc ___utmvc __utmz _ga_{ID} _gat_gtag_UA_{ID} | Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither Northumbria NHS Trust or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. These cookies are set only after the user has given consent to us to use cookies. |
| incap_ses_{ID} visid_incap_{ID} | These cookies are used by our Web Application Firewall (WAF) which defends against malicious attacks. They identify the browser session and device of the visitor. These cookies are necessary and always in use. |
Your rights
Under Data Protection Laws (General Data Protection Regulations) you are able to find out what information is held about you, on computer and in certain manual records. This is known as “right of subject access”.
If you want to see or receive a copy of your information, a copy of the application form can be found here, you can also contact please contact us on the details provided below. In certain circumstances access to your information/records may be limited, if such an instance occurred, we would provide reasons for this.
Under Data Protection Laws (General Data protection Regulations), you may also have additional rights in relation to your information. For example:
- You also have the right to request any decisions taken by automated decision making with regards to your information;
- You may have the right to erasure of your personal information held by us, in certain circumstances.
You have the right to withdraw consent at any time, where consent has been given.
Changes to our policy
If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Further information
If you would like to know more about how we use your information or if, for any reason you do not wish to have your information used in any of the ways described above, please contact us using the information below. Further guidance about data protection can be obtained at www.ico.org.uk. You also have the right to lodge a complaint with the Information Commissioners Office.
Contact information
Information Governance team
Digital Services
Northumbria Healthcare Manufacturing and Innovation Hub,
Avenue Road
Seaton Delaval
Whitley Bay
NE25 0QJ
0191 607 3609 or igofficer@northumbria.nhs.uk
